An app keeps crashing or closing by itself
Clearing the app's cache fixes it in 30 seconds — this removes corrupted temporary files without deleting any of your stuff. Try that first before anything else.
When an app crashes, it's almost always one of three things: the app's temporary files got corrupted, the app needs an update, or your phone is running out of storage. The good news is you can fix most crashes without uninstalling the app. Clearing the cache takes 30 seconds and works for about 8 out of 10 crashes. If that doesn't help, we'll try updating and freeing up storage.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Uninstalling the app and reinstalling it right away — clearing cache first takes 30 seconds and works
- Clearing app data when you only needed to clear cache — you just lost your saved progress for no reason
Signs you need professional help
- The app still crashes after you've cleared cache, updated, and cleared data
- Multiple different apps are all crashing — your phone can have a bigger problem
- Your storage is full and you can't delete files to make space
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.