Contacts not syncing between your phone and email
Your phone contacts and email contacts sync through the same account. Make sure your email account is added to your phone with contact sync turned on. On iPhone, go to Settings → Contacts → Accounts → tap your email account → turn on 'Contacts'. On Android, go to Settings → Accounts → tap your email → turn on 'Contacts'.
Phone contacts and email contacts are the same thing if they're on the same account (Google, Apple, or Microsoft). If they're different, either contact sync is off, you're saving phone contacts locally instead of to your email account, or the email account isn't added to your phone with contacts enabled.
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Skip — I just want a technicianCommon mistakes to avoid
- Saving phone contacts to 'Phone only' without realising it. These never sync to email
- Only turning on email sync on the phone but not checking if contacts is included
Signs you need professional help
- If sync is on, the right account is set as default, and contacts still don't match, give us a call.
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