Your contacts aren't showing up on your phone or other devices
Turn on contact sync in your phone settings and check that your email account is properly connected. Make sure you have an active internet connection. Sync starts working within a minute.
Contact sync automatically copies your contacts from your email account to your phone and back again. When it stops working, it's because sync is off, your account isn't properly connected, your internet is down, or you changed your email password. Each one is an easy fix.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Clearing all contacts app data instead of just turning on sync—this deletes all your local contacts forever
- Forgetting that sync needs an active internet connection to work
- Thinking the account is connected when it's just listed in settings—check that the toggle is actually on
- Expecting contacts to sync instantly—it takes 1-3 minutes for large lists
Signs you need professional help
- Contacts still won't sync after you've turned on sync and reconnected your account
- Your email provider's status page shows server problems
- You see an error message that won't clear even after restarting your phone
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.