Got a notification about unrecognized sign-in to your account
Act fast. First confirm it was not you by checking the location, device, and time. Then change your password to something new immediately. Enable two-factor authentication if you have not already. Finally, remove any unknown devices from your account. Most accounts show these notifications for legitimate logins too, so do not panic yet.
Suspicious login notifications happen when someone uses your account from a new location or device, or when you login from a new device. It might be you logging in from somewhere new, or it might be someone who got your password. We will confirm whether it was you, change your password, enable two-factor authentication, and remove any unknown devices from your account.
- ✓Have access to your email to receive password reset codes
- ✓Know what devices you own and use to access your account
- ✓Have a phone or email for two-factor authentication setup
- ✓Know your current password so you can log in to check settings
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Not changing your password if the login was unauthorized. If someone got in, they still have your old password
- Ignoring the notification thinking it is a scam. Always take security alerts seriously
- Not enabling two-factor authentication after a suspicious login. 2FA prevents this problem in the future
Signs you need professional help
- You cannot change your password because you do not have access to your recovery email. You removed a device but more unknown devices keep appearing. You are locked out of your account even after changing your password.
Book a technician
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