You clicked a suspicious link in an email—what to do right now
Change your password now. Turn on two-factor authentication. Check your account for suspicious activity.
Phishing is when scammers send fake emails that look like they're from real companies. Clicking the link alone won't hurt you, but entering your password on a fake page puts you at risk. We'll walk you through protecting your account step by step.
Risk: High
⏱ 15-30 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Making a new password that's similar to your old one—make it completely different
- Skipping two-factor authentication because it seems inconvenient—it's your best defense
- Only changing the password on one account if you use the same password everywhere—change it on all accounts
- Not checking your activity log—unauthorized access can happen and you won't notice if you don't check
- Clicking links in follow-up emails from 'support' thinking they're real—these are more phishing
Signs you need professional help
- You can't get back into your account even with the new password
- You find unauthorized charges on your bank or credit card
- You see logins from countries you've never visited
- You receive official messages about suspicious account activity
- You can't enable two-factor authentication
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.