Your email account has been compromised and you need to recover it
Change your email password right now. If you can't log in because the attacker changed it, use the 'Forgot password' link to reset it through your recovery phone or backup email. Then turn on two-factor authentication and check for any changes the attacker made.
A compromised email is serious because your email is the key to everything. Password resets, bank notifications, and personal messages all go through it. The priority is to change your password immediately, turn on two-factor authentication, and check for damage. If the attacker changed your password, use the recovery process to get back in.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only changing the password without checking for forwarding rules. The attacker still gets copies of your emails
- Not changing the password on other accounts that used the same password
Signs you need professional help
- If you're locked out and can't reset your password through recovery email or phone, contact your email provider's support immediately with a photo ID.
Book a technician
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