Account recovery email going to spam or not arriving
Check your spam or junk folder right now. The email is there in most cases. Mark it as 'Not spam' and add the sender to your contacts. This trains your email provider to deliver future recovery emails to your inbox.
Recovery and password reset emails get caught by spam filters because they contain unique links that look suspicious to your email provider. The fix is simple: find the email in spam, mark it as safe, and add the sender to your contacts. Future recovery emails should go straight to your inbox after that.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking spam before requesting more recovery emails. You end up with 10 emails in spam and none in your inbox
- Clicking the oldest recovery link instead of the newest one. Old links are expired
Signs you need professional help
- If recovery emails aren't arriving even after checking spam and trying all your email accounts, give us a call and we'll help you recover your account another way.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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