Magic link or sign-in email not arriving
Magic link emails arrive in seconds. If it hasn't shown up, the most common issue is a wrong email address or the email landed in spam. Check your spam folder first, then try requesting the link again with the correct email address.
Magic links are a quick way to sign in without a password — they get sent to your email and let you in with one click. If you don't see the email after a few minutes, it's probably in spam, you entered the wrong email address, or there's a brief delay. Checking spam and re-requesting fixes it right away.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking spam or junk folder — the email is there, just flagged by mistake
- Typing the email address incorrectly and not noticing — one wrong letter stops it working
- Giving up too quickly — emails sometimes take a minute or two to arrive
Signs you need professional help
- It's been 10 minutes, you've checked spam, and the email still hasn't arrived
- You're getting emails from other services but not from us
- You've requested the link multiple times and nothing is arriving
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.