Login says your account doesn't exist
You're most likely entering a different email address than the one you signed up with. Try every email address you've ever used. Including old ones and work emails. If you signed up with Google, Apple, or Facebook, try the 'Sign in with' buttons instead of typing your email.
When a login page says your account doesn't exist, it almost always means you're using a different email address than the one you registered with. People forget which email they signed up with, especially if they used a social login (Google, Apple, Facebook) instead of creating a password. Trying your other email addresses or using social login buttons fixes it in most cases.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only trying one email address. People forget which one they used, especially if they signed up years ago
- Not checking the social login buttons. A lot of people sign up with Google or Apple and forget they did
Signs you need professional help
- If you've tried every email address and every social login button and the account still isn't found, give us a call and we'll help you track it down.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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