Your email is sending spam to your contacts without you knowing
Your account is compromised — someone has your password and is using it to send spam. Change your password immediately to something long and random, then check your login activity and remove any suspicious access. Do this right now.
Your email password is almost certainly in the hands of someone else. They're logged in and sending spam from your account while you sleep. We'll change your password, check who's been accessing your account, remove unauthorized access, and make sure this doesn't happen again.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Changing password but not removing unauthorized sessions — the attacker can still use the old password they know
- Not enabling two-factor authentication — they'll eventually guess your new password without it
- Assuming the problem is solved after one password change — if malware is on your computer, it will steal the new password too
- Not telling your contacts — they need to know your address is compromised so they don't trust emails from you for a while
Signs you need professional help
- You can't log in and account recovery isn't working
- After you change your password, spam keeps going out from your account
- Your computer shows signs of malware and you're not confident removing it
- You're getting locked out of your email repeatedly
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.