Email inbox full, not receiving new emails
Your email account has a storage limit and you've hit it. New emails can't arrive until you make space. Delete or archive old emails and you'll start receiving again within minutes. Most inboxes fill up because of large attachments or old emails nobody cleaned up.
Email accounts have a storage limit, in most cases 15GB for personal accounts. Large attachments, old messages you never delete, and spam add up fast. Once you hit the limit, new emails bounce back. We'll clean out your inbox and archive old messages so you can receive again.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Deleting emails but not emptying trash, so the space doesn't actually get freed
- Trying to delete too many emails at once instead of doing it in batches
- Saving attachments to your computer but leaving the original emails, which still take up space
Signs you need professional help
- If you've deleted emails and emptied trash but you're still out of space, or if new emails still aren't arriving after you've made room, get in touch and we'll check if there's another issue with your account.
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