Emails aren't forwarding to the address you set up
The rule is probably disabled or the forwarding address isn't verified. Turn the rule on, confirm the forwarding address, and check your filters aren't too strict. This works in a few minutes.
Forwarding sends copies of your emails to another address automatically. When it stops, it's because the rule is off, the forwarding address hasn't been verified, your filters are blocking emails, or the receiving server is rejecting them. We'll check each one step by step.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to click the confirmation link in the verification email—the forwarding address must be verified for this to work
- Setting filters so specific that almost nothing matches them, then thinking the whole forwarding is broken
- Assuming the rule is on when it's actually off
- Typos in the forwarding address—check for missing letters, dots, or hyphens
- Only checking your own inbox instead of the recipient's spam folder
Signs you need professional help
- Forwarding still doesn't work after turning on the rule and confirming the address is verified
- The receiving email server has security rules that need adjustment
Book a technician
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.