You were charged again even though you cancelled your subscription
Cancel your subscription formally right now, check for a confirmation email, and ask for a refund if the charge happened in the last 30 days. Most unexpected charges can be refunded if you ask quickly.
When cancellation doesn't work, it's because the cancellation didn't actually complete. Maybe the page didn't save it, or the renewal happened just before your cancellation went through. Either way, you need to cancel again and get a refund for the unexpected charge.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Clicking 'Keep my subscription' when the company tries to convince you to stay
- Closing the page before you see the final confirmation
- Not saving your cancellation confirmation before leaving the page
- Waiting too long to ask for a refund (30 days is the limit)
- Only removing your payment method instead of actually cancelling the subscription
Signs you need professional help
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.