Free trial charged you without warning
Free trials convert to paid subscriptions automatically when they end. That's how they work. Cancel the subscription right now in your account settings to stop future charges, then contact the company and ask for a refund. Most companies will refund the first charge if you ask within a few days.
When you signed up for the free trial and entered your payment details, you agreed to automatic billing when the trial ends. Companies don't always send a clear reminder before the charge hits. The good news is you can cancel straight away and most companies will refund the first charge if you ask quickly.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not cancelling the subscription first. Even while asking for a refund, the next charge is still coming unless you cancel
- Waiting too long to ask for a refund. Most companies only refund within the first week or two
- Assuming the charge is fraud. It's a legitimate charge you authorised when you entered your payment details for the trial
Signs you need professional help
- If you can't find where to cancel, or the company won't give you a refund after you've asked, give us a call and we'll help you sort it out.
Book a technician
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