Still getting charged after you cancelled a subscription
Most subscriptions don't cancel until the end of the current billing cycle — you're probably seeing a charge you authorized days ago. Check your account settings to confirm cancellation is actually scheduled, then contact the company to ask for a refund if you were charged after your cancellation date.
Most subscriptions charge you at the start of each billing period, then cancel at the end. If you cancelled halfway through a cycle, you'll still be charged for that cycle. Some companies bury the cancellation button or don't process it properly. We'll check if cancellation is confirmed, request a refund if needed, and make sure it doesn't happen again.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming cancellation is complete without checking your account status — always look for a confirmation in the account portal
- Not removing the payment method after cancellation — the company can still charge you
- Waiting months to address the charge — dispute it quickly while your bank can still help
- Not keeping the cancellation confirmation email or screenshot — you need it to prove you cancelled
Signs you need professional help
- You've cancelled multiple times and you're still being charged
- The company won't give you a refund even though you cancelled before the charge date
- Multiple charges appeared in one month or the company charged you months after you cancelled
- You're being charged by a company that no longer exists or you can't reach
Book a technician
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.