Your account is locked because of too many failed login attempts
Account lockouts are a safety feature designed to stop attackers from guessing your password. Most unlock automatically within 15-30 minutes. If you want in faster, use the 'Forgot password' link to reset your password.
Lockouts happen when too many failed login attempts trigger the account's security system. It's intentional — a defense against attackers trying passwords. Most unlock automatically. If you need back in right away, the password reset option gets you in within 5 minutes.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying the login multiple times during the lockout — each attempt extends the wait
- Not updating the password on all devices — this causes another lockout within hours
- Ignoring signs that someone was trying to break in — if the lockout wasn't your doing, change to a stronger password
Signs you need professional help
- Password reset email isn't arriving (check spam folder first)
- You can't access your recovery email or phone number
- Account keeps locking even after you've updated all devices
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.