Your email account is sending spam and can be hacked
Someone has access to your email. Act immediately: change your password from a different device, kick out all other sign-ins, check for forwarding rules, and enable two-factor authentication. Most people get their account back under control within an hour.
A compromised email account means someone has your password and can read your emails, send messages from your account, and reset passwords on linked accounts. Recovery starts with locking them out (new password), removing their access (sign out all devices), checking what they changed (forwarding rules), and securing against future attacks (two-factor authentication). Your email is the master key to all your other accounts, so acting fast matters.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Changing your password from the same device that's compromised — it is infected with malware that captures your new password too
- Choosing a password that's similar to your old one — the attacker has your old password and will try variations
- Skipping two-factor authentication because it feels inconvenient — this is exactly how you got compromised in the first place
- Forgetting to check forwarding rules — the attacker can still intercept your emails even after you change your password
Signs you need professional help
- You cannot change your password because the attacker locked you out
- You notice new activity happening even after you changed your password
- You find you can't access other accounts either, which suggests wider compromise
- You see signs of fraud or identity theft as a result of the email hack
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.