You got an alert about a suspicious login to your account
The alert can be you logging in from a new location or someone actually breaking in. Check your account's login activity to see the details. If the login matches your travel or new device, mark it safe.
Suspicious login alerts are a security feature that flags logins from new locations or devices. Most are false alarms (you traveling, new phone, VPN). But some are real. You check by checking the login details, determining if it was you, and taking action accordingly.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Clicking the link in the alert email without verifying it's real — go directly to your account instead
- Ignoring the alert and assuming it's just a false alarm — it only takes 2 minutes to check
- Not enabling two-factor after verifying the login — this prevents it from happening again
Signs you need professional help
- You see suspicious activity on your account that you can't explain
- The attacker made unauthorized changes that you can't reverse
- Multiple accounts show signs of compromise
- You need help enabling two-factor authentication
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.