Account locked after too many failed login attempts
Stop trying to log in. Each failed attempt extends the lockout. Wait 15-30 minutes, then use the 'Forgot password' link to reset your password instead of guessing. This gets you back in faster than waiting for the lockout to expire.
Account lockouts are a security feature that stops someone from guessing your password by trying thousands of combinations. The lock is temporary. It expires after 15 minutes to a few hours. The fastest way back in is to reset your password using the 'Forgot password' link instead of waiting.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Keeping trying during the lockout. Each failed attempt extends the timer
- Not checking if Caps Lock was on
Signs you need professional help
- If the lockout lasts more than a few hours or the password reset isn't working, give us a call.
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